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B2B & Wholesale Roadmap

Introduce invoicing and e-invoicing functionality to support automated and compliant billing for B2B customers.Scope<ul><li>Generate invoices automatically after order completion</li><li>Downloadable PDF invoices from customer account</li><li>Email delivery of invoices</li><li>Support for e-invoicing standards (where required)</li><li>Invoice status tracking (paid / unpaid / overdue)</li></ul>Outcome Streamlined billing process, improved compliance, and better financial transparency for B2B customers.

Invoicing / E-Invoicing

Ticket ontvangen

Floris de Vries

Add support for custom fields on orders to capture additional information that is not part of the standard order data.Scope<ul><li>Define custom fields (text, number, dropdown, checkbox, date)</li><li>Configure which fields are required vs optional</li><li>Display custom fields before the checkout</li><li>Store custom field values on the order</li></ul>Outcome More flexible order intake by allowing merchants to collect and manage extra order-specific details.

Orders Custom Fields

Enable clear tax display in pricing by showing amounts either including or excluding VAT (BTW), depending on customer type or platform settings.Scope<ul><li>Display prices incl. VAT</li><li>Display prices excl. VAT</li><li>Toggle or logic based on B2B/B2C customer type</li><li>Consistent tax display across product pages, cart, and checkout</li></ul>Outcome Improved pricing transparency and compliance with tax regulations for different customer groups.

Tax Display in Price (Incl./Excl. VAT)

Currently, the warehouse country is automatically determined. It would be helpful if users could manually select or override their warehouse country. This would improve flexibility for users who operate warehouses in different locations or want more control over their configuration.Goal: Enable users to manually set or adjust their warehouse country within the system.Benefit: Provides greater flexibility and accuracy for users managing warehouses in different regions.

Allow Users to Set Their Own Warehouse Country for tax exemption

Introduce net payment terms to allow approved B2B customers to place orders now and pay at a later agreed date (e.g. Net 14 / Net 30).Scope<ul><li>Configure payment terms per customer account</li><li>Display payment term clearly during checkout</li><li>Automatic invoice generation with due date</li><li>Payment status tracking (open / paid / overdue)</li><li>Restrict feature to approved B2B accounts</li></ul>Outcome Increased purchasing flexibility for business customers and improved commercial competitiveness.

Net Payment Terms (Buy Now, Pay Later)

Create a separate control panel for app installers/partners to manage and monitor their customer base and related activity.Scope<ul><li>Customer overview (list + basic details)</li><li>Customer status tracking (e.g., active / pending / issues)</li><li>Search + filters (by name, status, date, etc.)</li><li>View customer profile + key metrics (e.g., installed locations, recent activity/orders)</li><li>Quick actions (e.g., resend invite, contact details, initiate support request)</li></ul>Outcome Installers can efficiently oversee multiple customers from one place, reducing manual coordination and support overhead.

Separate B2B User Control Panel

Introduce a dedicated B2B registration form that allows business customers to apply for an account.Scope<ul><li>Online registration form for business accounts</li><li>Company and contact information fields</li><li>Validation of required fields</li><li>Admin review &amp; approval flow</li><li>Account status: Pending / Approved / Rejected</li></ul>Outcome Standardized and scalable onboarding flow for B2B customers.

B2B Registration Form

Standard VAT rates are taken care off (per country) however most (but not all countries have lower VAT rates for different products like Food . In Shopify you can apply them as products overrides in Shopify settings - taxes and duties - (European Union) - Product overridesFood products like coffee and thee the country lower tax rate (varies per country)We have for shipping protection and giftcards 0% for all countries for which we collect normally VAT

Different VAT rates removal for EU cross border B2B:

An Anonymous User

Automatically assign tags to customers or orders based on predefined criteria.Scope<ul><li>Define tagging rules (e.g. order value, purchased product, customer type, location)</li><li>Auto-tag customers based on behavior or attributes</li><li>Auto-tag orders based on content or thresholds</li><li>Support multiple rule conditions</li><li>Ensure tags sync with existing tagging system</li></ul>Outcome Improved automation and segmentation by dynamically organizing customers and orders based on defined logic.

Car Tags

Auto Tags

Currently, the tax notifications/messages shown in the registration form are not translatable within the app. This limits localization support for multilingual stores and users.<h2>Requested Improvement</h2>Add support for translating all tax-related notifications and messages displayed in the registration form through the app’s translation system.<h2>Expected Result</h2>Users should be able to:<ul><li>Translate registration form tax notifications into all supported languages</li><li>Manage these translations from the existing Translate tab/interface</li><li>Provide a fully localized registration experience for customers</li></ul><h2>Benefits</h2><ul><li>Improved multilingual support</li><li>Better user experience for international customers</li><li>Consistent localization across the entire registration flow</li></ul>

Make Registration Form Tax Notifications Translatable

Introduce volume-based pricing to offer discounted rates based on ordered quantities, with clear visibility on the frontend.Scope<ul><li>Configure tiered pricing per product (e.g. 10+, 50+, 100+)</li><li>Automatic price adjustment based on quantity in cart</li><li>Clear and structured display of volume tiers on product pages</li><li>Visual highlighting of savings per tier</li><li>Support for B2B-specific pricing rules</li></ul>Outcome Encourage larger order volumes through transparent bulk discounts and improved price visibility on the frontend.

Volume Pricing

Planned

Enable customers to submit a structured quote request (RFQ) for custom pricing, bulk orders, or project-based purchases.Scope<ul><li>Dedicated “Request a Quote” page</li><li>Ability to select products and define quantities</li><li>Extended request form (company details, project info, notes)</li><li>Optional on-page price estimation / calculation overview</li><li>Internal review</li><li>Send formal quote to customer from draft order</li><li>Convert approved quote into an order</li></ul>Outcome Support more complex B2B sales scenarios and larger deals through a professional and scalable quotation flow.

Online Origins

B2B & Wholesale Roadmap